AlexisAdams
December 15, 2020
"Loose and lost Screws"
I've had an aluminum Ridge wallet for 5 years and I'm very satisfied with it's security, compact size, ease of use and convenience. Tho, I wish it was more invisible to metal detectors at the airport.
Recently I noticed two of the SMALL screws were missing. I contacted Customer Support and reported the issue to them, the got right on it and mailed out a few more screws than I actually needed. Problem FIXED.
beautifulmouse687
October 07, 2020
"Outstanding company"
Outstanding company, honoured the lifetime guarantee. I bought the carbon fibre option with money strap and the inserts to stop people stealing my credit card details. The wallet is so sleek and smart, weighs next to nothing and I forget I’ve got it on me most of the time. To top it off, after 7 years of use, some of the screws came loose so I contacted the ridge, they honoured the lifetime warranty and sent me replacement screws along with a torq driver. Also, after me enquiring, they upgraded the wallet to have the money clip free of charge!! Can’t fault the product or the company. Outstanding